The Bingo Industry Self-Exclusion Scheme

The bingo industry is committed to supporting and helping customers who may from time to time experience difficulties managing their gambling in licensed bingo premises in Great Britain. To assist customers the licensed bingo industry offers a voluntary scheme that enables them to request exclusion from land-based licensed bingo premises across Great Britain. We cannot assist players who wish to be excluded from online (internet based) bingo websites and would ask customers seeking to do this to contact the website operator directly. Key contacts for most websites can usually be found at the very bottom of the home (first) page of the website. 

How the Scheme works

The scheme requires a customer to complete an application form and provide a digital image of themselves. The customer's details are then added to the Bingo Industry Self-Exclusion Scheme (BISES) system - a secure national database of individuals who have asked to be excluded from licensed bingo premises in Great Britain.

To complete the process an individual will be interviewed so that they understand the consequences of self-exclusion. If they want to continue with their request, they must complete and sign the self-exclusion form and supply a digital image of themselves. A copy of the Terms and Conditions are available to download and read on the right of this page. 

Ways to Self-exclude

The quickest way for a customer to request exclusion is to attend their local bingo club or licensed bingo premises, where a trained member of staff will be able to explain the Scheme, undertake the interview, take a digital image (picture) and assist you you in completing an online self-exclusion form for you to sign.

If a customer does not wish to attend their local bingo club or licensed bingo premises to request exclusion, then they may also do this by telephoning their local club or licensed bingo premises or by contacting them through their website. Alternatively they can contact The Bingo Association, who will give them the telephone number of their club or licensed bingo premises. To start the process a customer should complete the form below. Following receipt a member of staff from the Association will contact the customer (usually within 2 working days).


You MUST provide the name of the club or venue where you play bingo when completing the form below.  

Having trouble reading the number above? Click here to refresh.

National Gambling HelpLine

Call FREE on:
0808 8020 133

Open 24 hours a day, every day, for free confidential advice and support.

Other Self-exclusion Schemes

Opt in 153 Grey

Bingo Industry
Scheme Members

A full list of operators currently members of the Scheme is available HERE

Bingo Industry Self-Exclusion Scheme:
Terms & Conditions

Self-Exclusion Scheme Terms & Conditions are available HERE


GamCare Logo
Gamcare offer an online self assessment tool which can be found HERE
  • gambling commission
  • IBAS
  • Responsible Gambling Trust
Lexham House, 75 High Street North, Dunstable, Beds. LU6 1JF.
Tel: 01582 860921 Fax: 01582 860925
© 2020 The Bingo Association Limited I Company No: 7588517 I Incorporated in England and Wales

The EU would like us to tell you about the cookies we use on this website.
We use them to remember things such as, you’ve logged in, they also help us record data like, the number of visits a page gets so that we can improve the site. The cookies don’t tell us amongst other things, who you are, your favourite colour or the name of your first pet. To find out more about the cookies we use see our Privacy Policy. If you agree to our use of cookies please accept below. I agree to the use of cookies